If the taxpayer fails to comply with a taxpayer notice HMRC may impose an initial penalty of £300 and a daily penalty of up to £60 until it is complied with.

Before doing so, the officer should try to contact the taxpayer to find out why the notice has not been complied with and, if necessary, agree more time. They should also explain that a penalty will be charged if they do not comply with the notice.

No penalty should be imposed while the appeal period is still open or if an appeal has been made against the notice and the appeal is still open.

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